How is the 5-user limit defined? The 5 user limit is defined as the number of users that appear in the PaperCut database. Depending on how you set up PaperCut this will be all the users on your network or the machine that PaperCut is installed on.

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You also have the option to only import users that belong to a particular domain security group. You can read about it in the knowledge base article Built in users that come with Windows are not counted towards your user limit. If you do find “system users” in your user list, you can add them to an.

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What support is there for the PaperCut NG free license? While we offer the 5 user license for free, unfortunately there is not any phone support for the free license. We’ll absolutely help you out with any issues that you run into, but assistance with the installation, setup of components is on a ‘DIY’ basis. If you’re trying to get things set up, and you’re running into an issue, the first stop is the - if you’re still stuck, send over a Support request through the, and we’ll do our best to help out!